Machine Service Request

If you have a machine fault needing attention, we will try to get you up and running as quickly as possible.
 
Our troubleshooting process and on-board diagnostics can sometimes mean we can resolve your issues over the phone very quickly.  

Once you submit the form on the right, our customer support team will make contact within 2 hours, if not sooner, to help you with your request.
 
If you can provide the serial number of your machine, it will help us help you much quicker.  Don’t worry if you don’t have it, we can get it later. 
 
Please double check  your contact details for accuracy so not to delay us contacting you.
 
If you have time, ask our team about our Hako Ensurance Programmed Maintenance Packages.  They save you time and money.  There will be one to suit your needs. 
Thank you for being a Hako customer.

For us to help you as quickly as possible please fill in the form below or call our customer support team on 1800 257 221